Choosing a contractor can be a daunting task. You want to select someone who will do good work and has a good reputation. You will most likely start your hunt by talking to your friends and family to find out if they have had similar work done on their home and ask them who they would recommend. You may even talk to a friend who can do the job for you. You may move on to an internet search to find out what others are saying about a few of the contractors in your area. At some point, you will invite one or more of them into your home to give you an estimate.
The finished product is obviously very important, but it’s only part of a bigger picture. The entire experience of choosing a contractor, from your initial meeting with the contractor to the final day on the job, is equally important.
This is one of the reasons why TH Remodeling spends time training everyone who works for us on ways we can deliver a beautiful finished product while offering superior customer service and a job that has been safely and satisfactorily completed.
We understand that we are being invited into your home, and will be crossing paths with your family and pets. The treatment you all receive is of the utmost importance to us. That’s why our training goes beyond construction related topics. We believe in helping our employees to improve people skills and encourage everyone to treat your home and as if it was our own.
Through our work we hope to show you how special you are because you are, you have chosen us to care for your home. We have seen many people working in the industry kind of just going through the motions. We never want to get to the point where we are numb to the fact that we are working in another family’s home. While it’s human nature to fall into patterns, we want to hold ourselves to a higher standard and hope that this is the start of a long-lasting relationship.
Simply put, we don’t want to be the typical construction crew that your family has to put up with and avoid. We want you to feel safe, resting easy that your entire family will be treated with respect from day one until the project is complete. To that end, we promise:
- To speak, dress and act professionally while at your home or business
- Our team has passed all appropriate background checks
- We have a zero-tolerance for smoking, drugs, or alcohol
- All of the team undergoes continuous training for safety
- We are fully licensed to do the work we are proposing to do
- We carry the proper insurance to ensure the safety of you, your loved ones, our team as well as your home or business
- We are certified and backed by the manufacturers of the products we use so all warranties issued will be valid
- We will respect your space and keep the mess and disruption to a minimum
When choosing a contractor make sure you do your homework. You want to make sure you hire someone who is qualified to do the job. While it’s natural to get scared and worry as to whether they have hired the right company, we want you to know that we take your decision in trusting us to do the work very seriously and will do everything we can protect your family, home or business. We understand that who you invite into your home is very important, and it is something we promise to never lose sight of.
